SupportAML and KYC policy
Identity verification
Identity verification may be required before a performance reward, high-risk account action or where risk controls require it. Verification may include a government ID, selfie/liveness check, address information and source-of-funds questions.
Transaction screening
Payment and payout addresses may be screened for sanctions, fraud, theft, darknet, mixer or other high-risk exposure. A request may be delayed or rejected while information is reviewed.
Prohibited use
The service must not be used by sanctioned persons, from prohibited jurisdictions, on behalf of undisclosed third parties, or for money laundering, terrorist financing, fraud or sanctions evasion.
Ongoing monitoring
We may request updated documents, explanation of activity or proof of wallet control. Accounts may be restricted during review. Where legally required, suspicious activity may be reported without notice.
Record keeping
Verification and transaction records are retained securely for fraud prevention, disputes and legal obligations. Access is limited to authorized personnel and service providers.